Our research showed Bupa could reduce its footprint by accommodating its 5,700 UK staff more effectively.
We undertook a hybrid working review, utilising a suite of employee engagements with leaders, managers and employees to understand their workstyles and the opportunities and challenges posed by the pandemic.
We recommended the company’s offices were not only redesigned, but redefined as ‘support centres’ equipped with additional facilities. This was part of a concerted effort to improve the workplace experience in order to enhance employee wellbeing and incentivise staff to come into the office. We engaged the workforce by sharing visualisations showing ‘day in the life’ journeys of people in different roles within the organisation.
Our team of experts oversaw the consolidation of three buildings into one new facility in Manchester and conducted further downsizing projects in Bupa’s Brighton, Staines, Bristol and Leeds offices.
Using the data gathered, we also created a detailed behavioural change roadmap to ensure the refreshed hybrid working model is maintained into the future and has the flexibility to evolve as circumstances change.